Council Solution
Incidents and Near Misses
For Councils, the safety and wellbeing of both the public and staff are top priority. Understanding and managing incidents and near misses are crucial parts of their safety strategy.
What is an Incident?
An incident refers to any unplanned event that disrupts normal operations or causes harm, damage, or injury. Incidents can occur in many different contexts, from public parks to council-run facilities, and they require immediate attention to prevent further harm.
Every incident, no matter how minor it may seem, is an opportunity to learn and improve safety measures.
What is a Near Miss?
A near miss occurs when an incident is narrowly avoided – a situation that could have resulted in harm or damage but did not due to luck, vigilance, or quick action. While a near miss may not cause injury or damage, it provides a crucial warning to prevent future accidents from occurring.
Near misses are just as important as incidents because they often signal a gap in safety systems that could lead to more serious outcomes in the future.
Why Are Incidents and Near Misses Important?
Tracking and reporting both incidents and near misses allows councils to:
- Identify hazards: By understanding the root causes of incidents and near misses, councils can address potential safety risks before they result in harm.
- Improve safety protocols: Every report helps to refine safety measures, training, and policies, making council services and spaces safer for everyone.
- Prevent future accidents: Addressing near misses and smaller incidents early on can help prevent severe accidents down the road.
Reporting an Incident or Near Miss
Our very simple to use Incidents/Near Miss solution is the easiest and cheapest way to help manage these across the whole Council.
Our app lets employees log details easily, helping to spot potential issues before they escalate. Report it, no matter how trivial it seems – it could be the key to preventing something bigger.
Once an incident or near miss has been entered, an email is automatically sent to the relevant manager so they can review the information and ensure all details have been captured. After the manager approves the entry, the record is set to “Investigation,” which is typically carried out by the H&S Team before the record is completed. Additional information, such as photos, can also be uploaded.
Graphical Analysis
A selection of graphs is provided with the system. The graphs will enable you to understand how many Incidents/Near Miss you have and also the common issues why they occurred.
This will help you pit resources in the correct areas to stop then turning into accidents.
We also use PowerBi to produce the graphs from our API. If you are using Powerbi then you can produce your own graphs.