Case Study

Enhancing Audit Management at East Sussex Council, Orbis

Client:

East Sussex Council

Department:

Property Services

Spokes Person:

Leah Morrall

Challenge

East Sussex Council required a streamlined and user-friendly system to manage audits across its property services. The existing process was time-consuming and lacked the flexibility needed to track audit actions effectively and collaborate with contractors.

Solution

The Council implemented the iDynamic audit system from Advanced New Technology (ANT). The system was selected for its intuitive design, customizable reporting features, and ability to support collaborative workflows between council teams and contractors.

Implementation & Support

ANT provided exceptional support throughout the implementation. Their team was consistently available to offer guidance and ensure the system was tailored to meet East Sussex’s operational needs. The shared use of the system by both council staff and contractors helped align reporting and improve transparency.

Results

  • Efficient Audit Tracking: Teams can easily monitor audit actions and follow up on outstanding items.
  • Custom Reporting: The system’s flexible reporting tools allow users to track trends and focus on specific areas.
  • Contractor Collaboration: Shared access with contractors ensures consistent reporting and clear communication.
  • Operational Streamlining: The audit process is now more efficient and aligned across stakeholders.
  • Reliable Support: ANT’s responsive team continues to provide expert assistance when needed.

Testimonial

“We’ve been using the ANT iDynamic system for several years now, and it has proven to be an invaluable tool in our daily operations. The system is incredibly user-friendly and allows my team to efficiently monitor our audits. The reporting features are straightforward and customizable, making it easy to track trends and focus on specific areas. Our contractor also uses the same system, which helps align our reporting and ensures transparency. The back-office support has been outstanding, the team are always available to offer advice and assistance, no matter the request. Overall, this system has greatly streamlined our workflow.”

Leah Morrall

Property Services