Case Study

Enhancing Incident Management at Enfield Council

Client:

Enfield Council

Department:

Compliance & Regulation – Environment & Communities

Spokes Person:

Julia Moulton, CertIOSH

Challenge

Enfield Council needed a reliable and efficient system to manage health and safety incidents across its corporate and school environments. The solution had to support RIDDOR reporting, enable organisation-wide analysis, and be easy for staff to use.

Solution

Since 2012, Enfield Council has partnered with Advanced New Technology (ANT), implementing the SMARTAA system to meet its incident management needs. The system was chosen for its user-friendly interface, robust functionality, and the professional, dependable support provided by ANT.

Implementation & Support

ANT has consistently delivered a high standard of service, with a team that is helpful, reliable, and professional. Their long-standing relationship with Enfield Council is a testament to the system’s effectiveness and the quality of customer support.

Results

  • Streamlined Incident Recording: SMARTAA simplifies the process of logging and managing incidents, ensuring nothing is missed.
  • RIDDOR Compliance: The system supports accurate and timely reporting in line with legal requirements.
  • Data-Driven Insights: SMARTAA enables effective analysis across departments, helping to identify trends and improve safety outcomes.
  • Trusted Partnership: Over a decade of collaboration has proven the system’s value and reliability.

Testimonial

“Enfield Council has used Advanced New Technologies since 2012 and continues to value their helpful, reliable, and professional service. The SMARTAA system is user-friendly and essential for recording and managing incidents, including RIDDOR reporting. It also supports effective analysis across the organisation. This system has proved to be very valuable and effective.”

Julia Moulton, CertIOSH

Corporate and Schools Health & Safety Advisor, Enfield Council